"Just letting you know we had a FAB! Time yesterday on the charter boat, we saw some awesome whales and got some lovely photos and a big thank you for all your help, it has made our mid year holiday well worth it. Kindest regards."
BOOKED DATE: Sunday 25 July 2021
Graeme and Lisa : Western Australia
"We did this trip on the 27/7 and totally enjoyed it because of the following reasons:
1. The professionalism of both guides /drivers (Sean and Michael) and their constant consideration for the passengers.
2. Keeping us to date with the regime for the day.
3. The provision of such a great way to cover such a long distance in one day yet not rush to cover walks etc. of interest.
4. The provision of food and drink throughout the day was well done and appreciated.
A wonderful day."
BOOKED DATE: Saturday 27 July 2019
Chris Moger : Australia
"My only regret with this experience is that I did not book a longer tour. The friends I made during my 3.5 day Tassie West Coast Tour were motoring on for another 5 days and if I had the time, I would have loved to stay with them. Leif was the perfect guide and I had a wonderful time. Now for the particulars:
My experience overall was very delightful. I prize punctuality and Leif was where he was supposed to be when he was supposed to be there during the WHOLE trip. Having said that, the trip did not feel regimented or contrived or stressful. When we could not make it up to Cradle Mountain because of the weather conditions, Leif took us to the Alum Cliffs for a spectacular walk and I saw a kookaburra.
Communication with Australian Explorer was through email. I got a reminder about the trip, which was nice. There was an initial mix-up on my dates for the trip, but it was quickly corrected and I got the correct voucher in a follow-up email. Communication with our guide was direct and efficient. He made sure he communicated important things without being overly verbose or intrusive.
Leif thought of everything. There were frequent toilet stops to accommodate my aging bladder and plentiful opportunities to get food in a variety of different settings. When I asked for a particular type of food, Leif went out of his way to point out appropriate restaurants. The motel accommodations in Strahan were especially nice with the added benefit of having a canine host (Bentley) greet us. The breakfasts were adequate. Launceston accommodations were also very nice with just a short walk to the beautiful park.
The experience matched the written description and exceeded my expectations. Every experience was well thought out and designed to maximize my time on this lovely island.
I had an opportunity while on the trip to interact with a travel agent who was traveling with another tour bus on his holiday. Since he books trips for a living, he was interested in Australian Explorer Travel. He liked the notion of a smaller, more intimate, experience that mixed different age groups, cultures and activity level. Our group was the perfect mix of young and old (me) and I believe there was mutual benefit to be gained from this mix. I didn’t have to recommend Australian Explorer, he simply watched us interact on our experience. I would recommend this experience to others and I will be returning for more trips with Australian Explorer.
Of note: Our van slid off the side of the road during our trip up to Cradle mountain. A set of chains and/or appropriate gear to deal with this possibility would have been nice, i.e. shovel, a bag of sand and/or kitty litter for traction, de-icer.
I will long remember my trip to Tasmania and I hope to return to do add to my memories."
BOOKED DATE: Thursday 14 September 2017
Frances Cole : United States
"The tour was amazing. Our pilot/driver was brilliant. He was courteous and knowledgeable about the area and the mine."
BOOKED DATE: Tuesday 22 August 2017
Marilyn & Keith : New Zealand
"How did you find the experience overall?
The experience was great, I booked this for my partner and I for something completely different and we had an awesome time.
How was the communication before the experience?
Communication was great and very helpful when we forgot the voucher!
How well did the experience match the original description on the Australian Explorer website?
The experience definitely matched the description well.
On your experience did you feel like a valued customer?
Yes we did
Would you recommend this experience to others?
I would definitely recommend this to others"
BOOKED DATE: Saturday 19 August 2017
Gina : Australia
"Regarding Dan, he had a personable professional courteous approach. He was knowledgeable about aboriginal culture and the environment. He is an Excellent skilled and safe driver. We had a Great trip and fun day and Highly recommend the trip."
BOOKED DATE: Sunday 2 July 2017
Jenny : Australia
"My husband and I found the overall experience to be absolutely wonderful. It was quick and easy to make my booking and we were promptly picked up on the morning of our Palm Valley Tour by a friendly tour driver. The whole day was so well organised and the itinerary was put together to get the most out of our day.
I would definitely recommend this tour to anyone wanting to see part of this gorgeous country. The scenery in Palm Valley was just one of many highlights on this wonderful tour. Our tour guide Kieren was very informative and helpful the whole day.
And not to mention a delicious morning tea and lunch which was supplied as part of this day tour. Thank you, we loved it."
BOOKED DATE: Thursday 1 June 2017
Colin and Cheryl : Australia
"It was great!"
BOOKED DATE: Friday 26 May 2017
Cameron : Victoria, Australia
"The experience was something we will always look back on with a smile. We thoroughly loved every minute of the experience.
Would highly recommend, and well priced. The staff in the lead up to the experience and throughout the booking were faultless, they responded to every email very quickly and were more then accommodating every time to every request.
I don't have a single complaint. Right up to the driver after the flight missed his breakfast to get us on the road earlier, he never once complained and did everything with a smile.
Thank you very much.
BOOKED DATE: Friday 26 May 2017
Nicole : Western Australia
"I. How did you find the experience overall?
Absolutely magnificent! The staff were incredible.
ii. How was the communication before the experience?
Excellent – no problems at all
iii. How well did the experience match the original description on the Australian Explorer website?
iv. On your experience did you feel like a valued customer?
v. Would you recommend this experience to others?
vi. Any Additional Feedback you would like to give may be typed here:
I can’t speak highly enough about ALL the staff, they were incredible. The breakfast also was amazing.
BOOKED DATE: Sunday 14 May 2017
Sarah : NSW, Australia